FAQ

Supcopet's Luxury Pet Cage Sale!

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FAQ

  • How can I purchase your products?

    You can purchase our products by visiting our website or contacting our colleagues for sale details.

  • What is the shipping time for orders?

    We typically ship orders within 30 days after confirmation, with actual shipping times depending on your orders details.

  • How can I track my order?

    You can track your order via the tracking link in your order confirmation email or reference to documents via our feedback.

  • What should I do if there is a quality issue with my product?

    If you notice any quality issues with your product upon receipt, please contact our customer service team immediately and forward back the pics or the videos. We will provide a replacement or refund as necessary.

  • Do you offer custom products?

    Yes, we offer customization services. Please contact our sales team for more information.